Accessibility
People deal with insurance claims under stress, on phones, and with every kind of ability. The site is built with that in mind.
The standard we aim for
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.
What we have done
- Every page can be used with a keyboard alone, with a visible focus outline and a skip link to the main content.
- Pages use real headings, lists, tables and landmarks so screen readers can move around them.
- Form fields have text labels, errors are announced, and tool results are announced when they appear.
- Text and controls are checked for colour contrast, and colour is never the only way information is shown.
- Charts and diagrams carry a text description of what they show.
- Animation is light, and it switches off if your device is set to reduce motion.
- Text can be enlarged to 200% and pages reflow on small screens without sideways scrolling.
- The tools work without an account and keep nothing you type.
Known limits
- Links to statutes and government sites lead to pages we do not control, and some of those are hard to use.
- Long directory pages list many names; the search on the directory page is the faster route.
Tell us about a problem
If something on the site does not work for you, email [email protected] with the page and what happened. We will reply and fix what we can.