Independent: not an insurer, adjusting firm or law firm. Every rule linked to the law · Last checked November 10, 2026
Free tool

Claim Clock

Your state gives your insurance company a set number of days to acknowledge your claim, decide it and pay it. Put in your dates and see where the clock stands.

Only states whose deadlines we have verified are listed. See all state rules.
The day you first told the insurer about the loss.
Or the day you sent the last documents the insurer asked for.
The day it accepted the claim or you both agreed on an amount.
What has the insurer done so far?

How the Claim Clock works

For each state we read the insurance code and the claim-handling regulations, find the deadlines for property claims, and record the number of days, the kind of days and what starts the count. Each deadline links to the rule so you can read the words yourself.

  • Calendar days count every day. Business or working days skip weekends. The tool does not subtract public holidays, so a business-day deadline may fall a day or two later than shown.
  • Many rules pause the clock while the insurer waits for information it asked you for, and many states extend deadlines after a declared disaster. The tool cannot see either.
  • Your policy has its own deadlines for you, such as when to send proof of loss. Those are in the policy, not on this clock.

If the clock shows the insurer is past a window, read the linked rule first. Then see what to do when a claim is taking too long.

Questions about claim deadlines

Does every state set deadlines for insurance companies?
Most states set time limits for an insurer to acknowledge a claim, decide it and pay it, but the numbers, the kind of days counted and the starting point differ by state. Some rules only say the insurer must act promptly. The Claim Clock shows only deadlines we have matched to the state's own statute or regulation.
What if my insurer is past a deadline?
The tool shows what the rule says and how many days have passed. It cannot tell you whether an exception or extension applies. People in this position often ask the insurer for a written status update and can file a complaint with the state insurance department, which is free.
Are the dates I enter saved or sent anywhere?
No. The calculation runs in your browser. Nothing you type is sent to us or stored.

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